Supporting Data Protection Officers with practical tools for effective privacy governance
Data Protection Officers (DPOs) operate in an increasingly complex environment shaped by new technologies, evolving regulatory requirements and growing expectations regarding accountability.
The rapid adoption of AI systems creates additional challenges for DPOs. Staying up to date and complying with regulations and preparing against data protection risks therefore requires significant legal and technical expertise.
DPOs must often coordinate across multiple teams: IT, management, cybersecurity, communications, researchers, service providers, and external stakeholders. Yet the information required to perform their role may be incomplete, inconsistent or distributed across different departments.
Without structured workflows and reliable documentation, it becomes difficult to maintain an accurate data inventory, conduct impact assessments, monitor compliance and provide sufficient evidence of accountability.
TRUST provides DPOs with an integrated set of workflows, templates and assessment tools for managing privacy and AI-related compliance activities.
The use case supports the systematic collection of information about data processing operations, systems, stakeholders, legal bases and associated risks. It helps DPOs review technical and organisational measures, document decisions, prepare audit requirements for GDPR certification, and monitor follow-up actions.
Focus groups composed of DPOs will be carried out. The use case will demonstrate how TRUST modules
support general compliance processes, while providing feedback on accuracy, usability, and user satisfaction.
This use case helps DPOs manage compliance activities more efficiently and consistently.
By centralising relevant information and standardising key workflows, TRUST reduces administrative fragmentation and improves the quality of privacy documentation. DPOs gain a clearer view of processing operations, outstanding risks and required actions.
The solution also strengthens cross-organisational collaboration, supports more informed decision-making and improves the organisation’s ability to demonstrate compliance to regulators, customers and other stakeholders.
Ultimately, the use case reinforces accountability and helps embed privacy considerations throughout the lifecycle of digital and AI-enabled services.